FAQs

General Questions

What is UTAK?

UTAK is a new and used car exporting company from Shanghai with a professional team that connects users with professional export and clearance services.

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How do I search for my favorite vehicle?

UTAK posts latest car news with good prices from the China market, allowing you to easily compare and make informed decisions.

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What if there isn't a vehicle that matches my exact needs?

Due to the diversity and complexity of each customer's needs, UTAK may not always have a vehicle that exactly matches your desired configuration. Contact us directly and we will endeavour to meet your preferences by providing alternatives for your consideration.

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Where can I find more car buying tips and advice? Do I have to pay to use this service?

You can get all-round car buying tips from our blog. lt's free to use ourtips service.

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Where does UTAK source its data and how reliable is it?

UTAK obtains and processes data from reputable automotive aggregation providers to ensure accurate and timely pricing information.

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How current is the data used by UTAK?

UTAK updates pricing information weekly and verifies incentives daily to provide customers with the most current and relevant data.

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Does UTAK take into account local incentives?

Yes, the UTAK system takes into account incentives in your area to provide a comprehensive price estimate.

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What are the payment terms for purchasing a vehicle after it has been selected from UTAK?

T/T, Western Union, L/C etc.

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Give Us Feedback

Can I authorize the use of UTAK's pricing information on my website?

Yes, you can contact us at info@utakgroup.com to learn about options for integrating pricing information on your website.

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How can I share my positive experience with UTAK?

You can share your stories about your experience with UTAK on our Facebook page at https://www.facebook.com/UTAKMOTOR/.

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Where do I enquire about missing vehicle details or options?

If you find any information missing from your vehicle options, report it to info@utakgroup.com.

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How do I report an error found on the UTAK website?

If you find any errors on our website, notify us at info@utakgroup.com so that we can resolve them quickly.

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Is UTAK supported or sponsored by automobile manufacturers? What's the relationship with them?

UTAK maintains business relationships with automobile manufacturers, but we are an independent entity, not endorsed or sponsored by any particular manufacturer. We provide information on car models and specifications, and accept advertising space on our website from manufacturers for the display of their car adverts.

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Why are the photos of vehicles on UTAK's website different from those on the manufacturer's website?

UTAK typically obtains vehicle photos from independent photographers or companies, rather than directly from the vehicle manufacturer. This may result in angles, lighting, and other factors that differ from the manufacturer's photos. These photos are for informational purposes only and are not meant to imply manufacturer affiliation.

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General Data Questions

Why do some vehicles not have a price reference on UTAK?

Vehicles with limited recent sales history may not have a reliable price range. In such cases, UTAK has chosen not to display the price reference to ensure transparency and accuracy.

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What costs are included in the price information on UTAK?

UTAK's price estimation includes the price of the vehicle and associated export charges, but does not include costs associated with add-on accessories and customization services.

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